ARM Builds

Services
Furniture AssemblyFlat-pack and fitted furniture, built properly first time. Bespoke WardrobesMade-to-measure, fitted to your exact space. Media WallsTV, storage and cables built into one clean feature. TV Wall MountingSecure mounting on any wall, cables hidden neatly. Home RemovalsLocal & long-distance moves, furniture reassembled and set up.
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Privacy Policy

This page explains what personal information ARM Builds collects when you use this website or request a quote, what we do with it, and what rights you have over it.

Effective date: 16 August 2026

Who we are

ARM Builds provides handyman and home services — furniture assembly, bespoke fitted wardrobes, media wall installation, TV wall mounting, and home removals — across Manchester and the surrounding areas.

For any question about this policy or your personal information, contact us:

What information we collect

We may collect personal information whenever you get in touch with us — for example, through a form on this site, or by phone, WhatsApp, or email. Depending on how and why you contact us, this may include:

  • Your name
  • Email address
  • Phone number
  • Address or postcode
  • Details of the work or service you need
  • Photos or other information you choose to share about the job
  • Information relating to quotes, bookings, and payments

We also use analytics tools to understand how visitors use our site — for example, which pages are popular and how people find us — so we can improve it. This may involve cookies or similar technologies that collect information such as your general location, device type, and browsing activity on this site. See “Cookies” below for more detail.

Why we collect it, and our legal basis

We use your information to:

  • Respond to your enquiries
  • Provide quotes and estimates
  • Arrange and carry out work you’ve booked with us
  • Contact you about your enquiry or booking
  • Deal with payments and keep appropriate business records
  • Deal with any queries or complaints

Our legal basis for this is your consent (when you get in touch or submit a form) and our legitimate interest in running a service business — responding to enquiries and delivering work you’ve asked us for.

How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

How long we keep it

We keep your information only for as long as it’s needed for the reasons above — typically for the duration of any enquiry or job, plus a reasonable period afterwards, including any period required for accounting, tax, or other legal record-keeping obligations. We don’t keep personal information indefinitely, and we delete it once it’s genuinely no longer needed.

Who we share it with

We don’t sell your information, and we don’t share it with third parties for their own marketing. We may share it with:

  • Our hosting provider, purely to store and run this website and the systems behind it
  • Our email delivery systems, to send you a response to your enquiry
  • Anyone else, only where required by law

Reviews on this site

The reviews shown on our Reviews page are sourced from public review platforms — Google, Trustpilot, and TaskRabbit — where customers have already chosen to leave a public review. We don’t collect this information directly from you; we display what’s already publicly available on those platforms.

Cookies

This site uses cookies needed for it to function correctly — for example, cookies that let our quote form work and remember your progress while you’re filling it in. We also use, or plan to use, analytics cookies to understand how visitors use the site, so we can improve it. Where these aren’t strictly necessary for the site to work, we’ll ask for your consent before setting them. We don’t use cookies for advertising.

Your rights

Under UK data protection law, you have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct anything that’s inaccurate
  • Ask us to delete information where there’s no good reason for us to keep holding it
  • Object to certain uses of your information
  • Ask us to restrict how we use your information in certain circumstances
  • Ask for a copy of your information in a portable format

Some of these rights may be subject to legal exceptions. To exercise any of them, contact us using the details above. If you’re not satisfied with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time — for example, if we start using a new tool or service that handles personal information. Check back here periodically for the current version.